Effective November 11, 2026
30-day money-back guarantee
Every paid course and program on EventPlanning.com comes with a 30-day money-back guarantee. If it isn't right for you, email [email protected] within 30 days of your purchase and we will refund the full amount. You don't need to give a reason.
Certification programs
For CEP certification programs, request your refund within 30 days of purchase and before you sit the certification exam. Once you have taken the exam, the purchase is no longer refundable.
How refunds work
- Include the email address you used to buy so we can find your order.
- Refunds go back to your original payment method. Most banks post them within 5 to 10 business days.
- When a purchase is refunded, access to that course or program ends, and any credential issued from it is revoked.
Subscriptions and payment plans
If you bought on a subscription or payment plan, email us any time to cancel and no further payments will be charged. Payments made more than 30 days before your request are not refunded.
Questions
Email [email protected] and we will usually reply within one business day.